Nearly every company is leveraging technology and automation to make transactions more convenient. But as a business owner, you probably know there are some purchases where it still pays to work with a real-live person – one you can meet face-to-face.
And business insurance is one of them. With so many ways to buy insurance these days – what are the advantages of working with an independent Erie Insurance agent?
To answer that, we spoke with ERIE employees Rick Romanowicz and Joe Camas, state commercial insurance managers on our Commercial Lines team. In addition to offering decades of industry experience, both Rick and Joe work every day to help ERIE agents meet the changing needs of their business insurance customers.
In addition to sharing the advantages of insuring your business through a local agent, they’ve also offered some real-life examples of ERIE agents in action. You’ve worked hard to build and grow your business. We can help protect it. REQUEST A QUOTEBENEFITS OF WORKING WITH A LOCAL AGENT FOR YOUR BUSINESS INSURANCE
1. Local agents offer a personal relationship.
When you insure your business through a local independent agent, you’re buying a policy from someone who can truly get to know you – and the unique needs of your business. That means your ERIE agent can take the time to discover what matters most to you, ask questions to uncover which policies and options will be the right fit, and develop an authentic relationship over time.
In the event you ever need to file a claim, you’ll also have a local advocate to guide you through the process. That means you won’t be waiting on hold to file your claim with a call center on the other side of the country.
According to Joe, who started his insurance career as an ERIE agent, poor claims experiences are often a determining factor when businesses make the switch to insuring through a local agent.
“I could not begin to count the times that a customer has come into an agency because they bought a policy online, but during a claim they couldn’t get someone on the phone,” he said. “When you have an issue, problem or claim, that’s where ERIE’s service shines.”